Privacy policy
1. Information We Collect
Luminous Pty Ltd collects only the information you voluntarily provide when contacting us, such as your name, email address, phone number, company name (if applicable), and enquiry details. We do not require user accounts or online registrations.
2. How We Use Your Information
We use your information to:
-
Respond to enquiries.
-
Provide product information or quotations.
-
Communicate about requested products or services.
-
Improve our customer service.
We do not sell or share your personal information with third parties for marketing purposes.
3. Cookies & Analytics
Our website may use cookies and analytics tools to improve performance and understand how visitors use the site. This information is anonymous and may include browser type, device, pages visited, and general location. You can disable cookies through your browser settings.
4. Data Security
We take reasonable measures to protect your personal information. However, no online transmission or storage method is completely secure.
5. Data Retention
We retain your information only as long as necessary to respond to your enquiry, provide our services, or comply with legal obligations.
6. Your Rights
Where permitted by law, you may request access to, correction of, or deletion of your personal information by contacting us.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
8. Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.
9. Contact Us
Luminous Pty Ltd
Email: luminous.marketing.sc@gmail.com